Training Topics
We tailor-fit training content and concepts to your requirements and draw on real-world situations from your industry. We focus on subjects where our expertise is top. Here is a brief overview of our offering:
Acquisition
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Getting appointments with new customers on the phone B2B
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Walk-In Cold Calling – Gastro Sales
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Successful Trade Shows – goals, planning, acquisition on the show floor
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Getting appointments with existing customers on the phone B2C
Sales Calls
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Creating a positive impression
in initial appointments -
Storytelling
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Questioning skills B2B & B2C
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Convincing objection handling
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Focused cross- & up-selling
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Developing strong closing skills
Negotiations
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Mental and strategic preparation
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Techniques for critical situations
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Coping with pressure, manipulation and mentally challenging situations
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Communicating and achieving
price increases -
Intensive preparation for upcoming negotiations
Strategic Sales
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Understanding and managing complex Buying Centers
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Developing actions plans that drive the decision making process
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Solution selling and Industry 4.0
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Aligning sales strategy to the customer decision making process
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Sales oriented communication for technicians and engineers
Personal Skills
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Convincing presentations
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Effective communication and body language
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Time management and
self management -
Complaint management
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Rapport building and relationship management
Leadership
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Defining and communicating company vision, strategy, goals, expectations,
and USPs -
Focused employee development
and coaching -
Conflict Management
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Leadership and change management
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Leading with KPIs